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admin_report_guide [2021/08/07 14:39]
poldora trusted status link |
admin_report_guide [2021/10/20 21:30] (current)
poldora |
| <li class="toclevel-1 tocsection-5"><a href="#Trusted_Status"><span class="toctext">Trusted Status</span></a></li> | <li class="toclevel-1 tocsection-5"><a href="#Trusted_Status"><span class="toctext">Trusted Status</span></a></li> |
| <li class="toclevel-1 tocsection-6"><a href="#Hibernation_Swap"><span class="toctext">Swapping Hibernation</span></a></li> | <li class="toclevel-1 tocsection-6"><a href="#Hibernation_Swap"><span class="toctext">Swapping Hibernation</span></a></li> |
| <li class="toclevel-1 tocsection-7"><a href="#Details"><span class="toctext">How Detailed Should I Be?</span></a></li> | <li class="toclevel-1 tocsection-7"><a href="#Manual_Avoidance"><span class="toctext">Manual Avoidance</span></a></li> |
| <li class="toclevel-1 tocsection-8"><a href="#Details_Explained"><span class="toctext">Why Do We Ask for Details?</span></a></li> | <li class="toclevel-1 tocsection-8"><a href="#Details"><span class="toctext">How Detailed Should I Be?</span></a></li> |
| <li class="toclevel-1 tocsection-9"><a href="#TS_Explained"><span class="toctext">Trusted Status Explained</span></a></li> | <li class="toclevel-1 tocsection-9"><a href="#Details_Explained"><span class="toctext">Why Do We Ask for Details?</span></a></li> |
| <li class="toclevel-1 tocsection-10"><a href="#Common_Courtesy"><span class="toctext">Common Courtesy</span></a></li> | <li class="toclevel-1 tocsection-10"><a href="#TS_Explained"><span class="toctext">Trusted Status Explained</span></a></li> |
| | <li class="toclevel-1 tocsection-11"><a href="#Common_Courtesy"><span class="toctext">Common Courtesy</span></a></li> |
| </ul> | </ul> |
| |
| </ul> | </ul> |
| <b>Suggested Title of Report:</b> Hibernation Swap - Jane/John | <b>Suggested Title of Report:</b> Hibernation Swap - Jane/John |
| | <h2><span class="mw-headline" id="Manual_Avoidance">Manual Avoidance</span></h2> |
| | <I>I wish to avoid someone but I've left the area/they've left the area. What can I do as I don't want to be near the character/s?</i> |
| | <br> |
| | <br> |
| | The dev can manually apply avoidances in these circumstances. Please send us a report with the following information: |
| | <ul> |
| | <li>Which character or player you wish to avoid</li> |
| | <li>If there are overarching issues that have led to this decision, please include them</li> |
| | </ul> |
| | Please note, these are not quickly applied, nor should they be frequent. Please use your in-game UI to avoid people regularly. |
| | <br> |
| | <br> |
| | <b>Suggested Title of Report:</b> Manual Avoidance Request - Jane's Player |
| <h2><span class="mw-headline" id="Details">How Detailed Should I Be?</span></h2> | <h2><span class="mw-headline" id="Details">How Detailed Should I Be?</span></h2> |
| As admin, we are immune to the two day rule and our day to day role has us spot checking all over Marosia - as such there is no need to be vague with your reports. Furthermore, more detail helps us get to the crux of any issue you've encountered. | As admin, we are immune to the two day rule and our day to day role has us spot checking all over Marosia - as such there is no need to be vague with your reports. Furthermore, more detail helps us get to the crux of any issue you've encountered. |
| As admin, we ask for details because you have eyes on the scene and context that we do not. | As admin, we ask for details because you have eyes on the scene and context that we do not. |
| <br> | <br> |
| We received dozens of reports each week and each has to be looked at, investigated and dealt with. This can be as simple as an item name change request, or it can be a thorough investigation to figure out if someone is multi-accounting. Each of these takes time and the more precise detail you give us, the easier and faster we can handle the reports. | We receive dozens of reports each week and each has to be looked at, investigated and dealt with. This can be as simple as an item name change request, or it can be a thorough investigation to figure out if someone is multi-accounting. Each of these takes time and the more precise detail you give us, the easier and faster we can handle the reports. |
| <br> | <br> |
| Please don't be afraid to report on the basis of not knowing what to include, we can and do probe for more if we need it. Often this is at the triaging stage so it's there for when we can get to it. | Please don't be afraid to report on the basis of not knowing what to include, we can and do probe for more if we need it. Often this is at the triaging stage so it's there for when we can get to it. |
| <li>You have to report each crossing in advance</li> | <li>You have to report each crossing in advance</li> |
| </ul> | </ul> |
| It can and will be removed if the above rules are broken. | It can and will be removed if the game rules are broken. |
| |
| <h2><span class="mw-headline" id="Common_Courtesy">Common Courtesy</span></h2> | <h2><span class="mw-headline" id="Common_Courtesy">Common Courtesy</span></h2> |